Not long ago, I welcomed Marq to our service department. After 11 months, Marq opted to saddle up and ride into the sunset, accepting a different challenge in his life. Since then, two people have "revolved" through the dispatcher position (the second not even staying long enough to warm up my chair). After a self-sniff test (are they leaving because I need a bath?) and an exhaustive and unsuccessful search for candidate number three, Susanna (spouse of Jim and one of the owners of Day Heating) decided to take on the challenge and re-organize the department. Previously, Susanna had been involved primarily in marketing. There's a skill set connection there somewhere.
Now, I have to say I'm ecstatic that we have someone in the position that is handling the challenge, making positive changes, and keeping the chair warm. However, she keeps her door closed all the time - I'm trying not to take it personal - I'm just waiting outside and plotting my revenge.
About the same time that the revolving chair stopped spinning, Megan (Jim & Susanna's daughter) joined the Salem office staff. I was initially very happy to see her (she knows how to scratch a cat!) - until she brought her little black-haired sidekick Rispin to work. He's her service dog and he helps her in a variety of ways (like I didn't help!). I've been waiting for everyone to turn their back so I can strike with my cat-like reflexes (okay, at 19 lbs I move more like a sloth). Someday….
Change. Not my favorite thing (unless I'm finding it between the couch seat cushions), but sometimes it's a necessary part of life. And while it is usually painful, change can often produce extremely positive results.
That brings me to some recent changes in the office at Day Heating. Starting in September, Luke began transitioning from his position as service manager to our design and estimation department. Now, I like an empty chair as well as the next cat, but Luke's chair in the service department isn't empty. Marq Hoffert has joined the Day Heating team and is taking over Luke's service manager responsibilities. Marq's many years of experience in our industry and his excellent customer service skills make him a perfect fit to help meet your heating and cooling needs. Call in today to schedule your fall maintenance and experience first-hand Marq's contribution to the "Difference of Day Heating".
Now, if you'll excuse me I have to work on training him where the kitty treats are kept.
I know it's been a while since I've imparted wisdom - they finally found my hiding spot and set me in front of the keyboard again. I almost made it an entire year without having to work for my treats!
As a cat, I have extensive knowledge and experience on a wide variety of subjects. If you’ve read my previous posts, you know I’m a virtual cornucopia of insight – if you haven’t read them, it’s your loss (get with it). From my profile picture, you should be able to tell that I'm an authority on insulation (with the fur and the "girth", I think I still have the first BTU of heat I ever produced). While I live green (I can efficiently convert sunlight into sleep on continual basis), many of you don't. Your homes are inefficient and wasting energy at a pace that's faster than I eat kitty treats. Since your home can't grow fur and insulate itself (much as I have), it's up to you to remedy the short-comings of your domicile.
“Where do I start?”
“What needs to be done?”
“Where will I get the biggest bang for my buck?”
“If buttered toast always lands buttered side down and a cat always lands on its feet, what would happen if you tied a piece of buttered toast on the back of a cat and dropped it? “
The answer to the first three questions is “Ahren at Day Energy can help you with that” . For the last question - don’t even think about it!
Ahren is our insulation and duct sealing expert, and with a visit to your home and a simple (but thorough) inspection, he can let you know if your homes insulation could use improving or if your ducts are leaking more than they should (sounds like a personal problem). Ahren also has up-to-date information on the incentive and tax credit programs that may apply to your project. Call today and set an appointment – or, you can wait for the house to grow fur. Your call.
Recycling has been working its way into being a buzz word for the last two generations, but I want you to know that cats have been recycling for thousands of years. Nothing on the planet can recycle loose pelt hair into hair balls faster than a feline!
Coming in at a close second to me in the area of recycling, I’d like to take a moment and congratulate the staff at Day Heating for earning the Marion County Earthwise certification. The requirements for certification are numerous and can be quite challenging to meet. Over a two year period, Day Heating developed recycling processes for paper, cardboard, wood, plastic, PVC, Styrofoam, refrigerant, mercury and all the various metals from old equipment and our installation processes. As a result of their efforts, it’s entirely possible that someday your old furnace may pass you on the freeway (reborn through the recycling process as part of a car).
Very few companies take the time to minimize their impact on the environment, and even fewer achieve the Earthwise certification. I’m very proud of Day Heating, and while they didn’t recognize my contribution to the recycling efforts, I’m still going to continue to do my part. Now, if you’ll excuse me, I have more kitty treats to recycle. Have a Merry Christmas!
Veteran. An experienced soldier or former member of the armed forces. When I hear the word, I think of an older gentleman who has seen combat (and, knowing how I can be during my doctor visits, I’m wondering if the word “veterinarian” wasn’t coined based on what I put the doctor through).
All joking aside, it’s difficult to put into words what we (as a country and as individuals) owe those who have given of themselves, their time and possibly even their very lives to ensure our freedom and the freedom of our children and grandchildren. We reserve one day during the year to overtly honor them, but we should take every opportunity to personally thank them. Few things have sent chills down my spine like being in an airport where a number of uniformed soldiers are disembarking from a flight and the people present spontaneously begin to applaud and thank them.
There are many organizations that can help you support soldiers currently serving our nation – everything from sending a simple thank you note to cakes and goodies. I encourage you to take the opportunity (not just on this one day, but through-out the year) to show your appreciation to our armed forces.
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