I am past due in telling you what a great job you and your team did
“I am past due in telling you what a great job you and your team did replacing our 22 year old HP system and installing our new heat pump and furnace. Earlier in my career, I was a heat pump installation inspector for an electric utility’s heat pump program. Our job was to insure that the units were installed correctly with proper airflows etc. I was introduced to Day Heating by a Service Tech-Charlie who finally figured out what was wrong with my daughters unit. Charlie was the 1st tech that I had encountered (several other companies had been out under her home warranty program) that 1- actually knew what absolute zero was- he told me (I didn’t bring it up to him), and 2- knew how to actually test the outdoor stat on her unit and determine that was the problem (I had suspected and pointed this out to the other techs). In 2012 I had several companies give me bids for our replacement. YOU were the only one that followed up. In April of 2013 we decided it was time especially with the Federal Rule change regarding gas furnace efficiency. I found your previous emails and contacted you. You promptly responded and came back out to our home to update the bid. We agreed upon the equipment and price on a Monday and work began on Wednesday! Your crews were top notch. On time, neat, knowledgeable, friendly and efficient. The system is QUIET. I have to put my hand over a duct to feel if it is on! It kept us warm during the few cool days in May and has kept us COOL in these 90 degree days that we have had in June. We actually set the temp at 71 on Wed and Thurs because of the humidity. THE UNIT PULLED IT DOWN AND MAINTAINED THAT, even on Friday and Sat. I will let you know how it does in the high 90’s on Sun-Tues. The house is even more comfortable than before. I think the new return and kitchen supply really helped. We are very happy with our purchase.”
– Steve S.